Last updated: 16th November 2023

1. These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of Eco Vape Ltd loyalty cards.

2. These terms apply to pounds Loyalty cards given Eco Vape’s Stores. In-Person either at one of the official Eco Vape Stores, or at a trade event / show.

3. Eco Vape Ltd reserves the right to update and change the terms and conditions of our loyalty cards at any time. This does not affect your legal rights. Use of your loyalty card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them. It is your responsibility to check these terms from time to time to ensure you are aware of any changes which may have been made. Eco Vape Ltd loyalty cards remain the property of Eco Vape who maintains the right to cancel the card in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws including but not limited the UK Age restriction for the purchase of tobacco products or as a result of circumstances beyond its control).

4. The value of your loyalty card points can be redeemed in-store only (Excluding Eco Vape Arnold Location) provided the gift card is redeemed within the redemption period. 

5. The balance cannot be exchanged for cash or redeemed against the purchase of a gift card.

6. You will earn Points on every purchase where the loyalty card is presented. Eco Vape cannot add additional points to card where the card was not present at purchase. 

7. The exchange rate of these points currently stands at 100 points = £5 GBP. Eco Vape reserves the right to change the exchange rate of these points at any time. Any changes will be reflected in these terms. 

8. Deductions using points can only be used against select products. Eco Vape Reserves the right to change which selection of products are ineligible to receive such discount.  

Validity

9. Loyalty Cards may be used to pay for the whole or any part of an in-store purchase. However you may not split the points across multiple transactions, and can only be used In full at use. I.e. you can not use your card to only deduct £1 from your order total if your gift card has £3 on it.

10. Only one loyalty card may be used per online order.

11. From time to time, some products may be ineligible to receive a discount through the points accrued on the loyalty card. This will be at Eco Vape’s Discretion and will be noted at point of purchase. 

Lost/ Stolen/ Damaged

12. You are solely responsible for the safe keeping and security of your loyalty card following delivery. In cases where your card is lost or stolen, Eco Vape Ltd may be unable to replace or reimburse the remaining balance on a card. Eco Vape Ltd cannot be held responsible for any of the balance lost as a result of theft fraud or damage. Eco Vape Ltd cannot be held responsible for any unauthorised use where the card number and has become known to another party.

Crediting an Eco Vape Ltd loyalty card

13. If a partial refund is made for any purchase using a Eco Vape Ltd loyalty card and another method of payment, then any refund amount owing will be credited to the Eco Vape Ltd loyalty card in the first instance.

14. If the total to be refunded is more than originally paid by Eco Vape Ltd loyalty card, then any remaining refund balance will be refunded to the other method of payment used by you (i.e. debit/credit card or cash).

Data Protection

15. Personal data relating to your purchase or use of a loyalty card will be used in accordance with current applicable data protection and privacy legislation and the our privacy policy which can be found at: https://www.eco-vape.co.uk/privacy-policy-2/

Governing Law and jurisdiction

16. These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.