Eco Vape UK orders are prepared Monday to Friday excluding Bank Holidays. Despatch cut off times are 1pm daily, orders made after this time will be despatched the following day. If an order is placed after 1:00pm on a Friday, it will be processed and despatched on the following Monday. If you have any questions regarding delivery information, feel free to get in touch.

Deliveries to customers will be between 1-3 working days after despatch, although often orders are delivered next day. Our shipping partners deliver orders between Monday and Saturday.  If you have not received your order after 3 working days, please feel free to contact us.

Please note: Northern Scotland and Northern Ireland incur higher charges dues to the high charges to us via our delivery network. These areas also are un-eligible to receive free shipping.

Our Shipping Partner is DPD. Most customers will receive an Email message (or SMS) with their relevant tracking info and status updates from DPD after we have despatched your order.

To track your order

You can visit DPD’s official website to track your order by Clicking Here and inserting your tracking number. You will have received your tracking number via email to the email address provided to us when placing your order.